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Setup costs - Year 2

Séan Donnellan 10 лет назад обновлен Help (Customer Support) 10 лет назад 3
Hello,

I created an account and had a French data SIM for a month last year.

Looking to repeat in 2014, and am wondering why I have to pay another round set-up costs, as I was told last year this was to set up my account, and this would be re-used in future.

I accept some delivery is fair - but the full £10 seems a bit steep!

Séan
London N16
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Hi Sean,

We basically have a 12 month contract with Orange France that we divide into 12  x 30 day plans so you can use for a short rental period. We are charged for termination and re-connecting each SIM, each month, hence the admin / set up & delivery charge occurs every time.

Hope that clarifies things.
Yes it does - shame that existing account holders could not be slightly discounted, as presumably no new credit check is required. Anyway:
1. What's the current lead time - I need the card for mid July
2. Does the contract start on activation in France (ie, can I buy this now for mid July start?)

Cheers
Séan
+1
Hi Sean,

Lead time is 48 hrs but you can order now and defer delivery until nearer the time. It is active on delivery.

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