This may be down to a coverage issue but if you can confirm your location and the phone number of the SIM we can ask the network to check this.
You can contact them directly on;
In the US/Canada dial 1-888-513-8804
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This may be down to a coverage issue but if you can confirm your location and the phone number of the SIM we can ask the network to check this.
You can contact them directly on;
In the US/Canada dial 1-888-513-8804