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Dreadful customer service

Anonym 10 år siden opdateret af Help (Customer Support) 10 år siden 1
My Sim has not arrived in the post after 8 days. We are off travelling today. 0044 only suggested that until they find out what has happened to it, they cannot send a replacement or refund. Not at all helpful and I shall not be using this service again. One would have thought that a SIM can be cancelled and another sent rather than leave the CUSTOMER in the lurch
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Please can you provide order details so we may investigate this for you??

Kundesupport af UserEcho