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Under review

EE contacts being charged a fortune to call me whilst in the UK - why?

Anonymous 8 years ago updated by Help (Customer Support) 8 years ago 1

I know the information on the UK sim advises to check your supplier, but as there are only a few big suppliers and EE is one of them why are you not telling people their contacts will be charged a fortune?

Under review

Hi, some networks take a more leniant approach, others can charge what they wish and that is why we don't publish rates but ask people to check. Our focus is on providing you, as a traveller, the SIM to save money - low cost outbound calls and free inbound. The large networks see it as an opportunity to profit unfortunately, hence their charges - they don't need to charge a premium but some do. We are always on the look out for a SIM that is cheaper for calling in to but there are none available that meet our brief.