Service not established

Please address my problem

Sorry to hear that, it depends which type of SIM you have - USA SIMs will only connect once you arrive for instance.

Please confirm your order number or SIM phone number so we can investigate.

Thank you for ur immediate reply. I have the international simcard phone number +447937682686. My carriage is Etisalat (UAE). My order number INT-L 2856

219-94184-17/11/2015 07:24:38.

Thank you