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call costs to chinese mobile

Anònim fa 11 anys updated by Help (Customer Support) fa 11 anys 4

I'm in the UK and my landline is provided by Plusnet who have just told me that my call charges to 0844 numbers will be the same as BT charges.  Your website states that calls to Chinese mobile phones will be 1p a min, but I was charged about 2.5p per minute for a call at the weekend.

I just wanted to check whether the call charges have changed?

Also, will the call cost be the same if I call during the week (daytime or evening)?

Hi,


They should be as the web page displays - please bear in mind there is also a 10p percall connection charge.

Thanks for the lightning fast response, very impressed!

Well, it is not massively different compared to plusnet's normal charge to chinese mobiles (about 60p / min!!!) so I'm definitely not complaining, I'm really impressed with the service, just interested - my call for 51 minutes cost £1.16, so even including the connection charge that's a little over 2p/min where the page says 1p/min.

I really wanted to check whether there's any difference between weekend and weekday (daytime or evening) rates - i.e. if I call tomorrow, should I expect to pay the same as I did on Saturday?  Would very much appreciate your comments again please.

OK, further to previous message, in case this is useful to anyone else - Plusnet call charges for calls to 0044's china number look to be 2p/min for daytime, evening and weekend calls.  


The 0844 869 number is billed as g8 according to EE's tariff guide (http://e-gain.s3.amazonaws.com/external/content/Ts%20and%20Cs/EE%20Broadband%20Price%20Guide.pdf.pdf ) and Plusnet's tariff guide ( http://www.plus.net/home-broadband/tariffs/ ) states the charges for that are 2p/min as above, at the time of writing.  The guy from Plusnet that I spoke to was, while very nice, not very accurate about their call charges being the same as BT...


I also made an error in that Plusnet's rates are currently about 40p/min to a chinese mobile phone.  I thought it was more, but even so, at about 1/20 of the cost, 0044 is a winner for me!


Thanks for the positive feedback, we'll double check pricing and update accordingly.