If you have any questions, suggestions or ideas just let us know. We're always grateful for feedback. Good or bad.
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Under review

calling from england to gibraltar

Anonymous 9 years ago updated by Help (Customer Support) 9 years ago 1
I am looking at getting 2 simcards. One sim card is for myself & i would like to be able to phone Gibraltar. Which sim will i need and how much?

The second Sim will be for my partner who will be in Gibraltar, he will want to call me in england. WhIch sim would he need? And how much?

Also will we have to pay to receive calls from eachother? And if yes, how much?

Thanks
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Under review

Not connecting

Anonymous 10 years ago updated by Help (Customer Support) 10 years ago 1
My sim card, which previously connected fine to a Rwanda network will now not connect - I have no signal and where the phone previously said rest of the world it now says nothing. I had turned the phone off and on turning it on I accidentally selected north america. I turned it off and tried to reconnect to rest of the world but the problem then started. 
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If i'm being called from the UK to the Uk number provided, how will the Uk phone know its calling a number abroad if im using a Uk number ?

Anonymous 13 years ago updated by Help (Customer Support) 13 years ago 0
Basically, the number calling me will be a Uk number. It will be ringing my +44 (UK number provided with the sim) So how will the Uk number know its ringing an international number if the number is +44. 
Wont it just think its another uk mobile number? 

Answer
The answer is simple, it wont.
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If someone makes a call to my globla number what do they pay

Anonymous 11 years ago updated by Help (Customer Support) 11 years ago 1
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My contacts list has the + symbol prefixing each telephone number entry.

Anonymous 13 years ago updated by Help (Customer Support) 13 years ago 1
My contacts list has the + symbol prefixing each telephone number entry. Using my Global sim, will I have to remove the + symbol from the number in order to call the UK from Uganda .. or will it be ignored.
It works OK for test calls to the UK .. ignoring the +,  but will it work when abroad?
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INTERNATIONAL CALL

Anonymous 10 years ago updated by Help (Customer Support) 10 years ago 1
WHAT IS THE BEST INTERNATIONAL CARD TO BUY FOR ST VINCENT?
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can i top up my australian sim before i leave th uk

Anonymous 11 years ago updated by Help (Customer Support) 11 years ago 1

can i top up my oz sim card before i leave the uk