If you have any questions, suggestions or ideas just let us know. We're always grateful for feedback. Good or bad.
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Voicemail

Óþekktur 12 ár síðan updated by Help (Customer Support) 12 ár síðan 1
Hello! Is there any telephone number that I may call to listen any voicemail of Global SIM with PIN when there was no network coverage in the area? Thank you.
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Under review

Billing Address

Óþekktur 9 ár síðan updated by Prepaid Wireless 9 ár síðan 2
Hello

I wish to purchase a Spain Data SIM Card. I see that you can deliver it to the Republic of Ireland, but I am trying to figure out how to pay, as the billing address can only be the UK or Spain. Can you please advise?

I have a UK postal address, but my billing address is in Rep.Ireland.

Regards
Ken
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call costs to chinese mobile

Óþekktur 11 ár síðan updated by Help (Customer Support) 11 ár síðan 4

I'm in the UK and my landline is provided by Plusnet who have just told me that my call charges to 0844 numbers will be the same as BT charges.  Your website states that calls to Chinese mobile phones will be 1p a min, but I was charged about 2.5p per minute for a call at the weekend.

I just wanted to check whether the call charges have changed?

Also, will the call cost be the same if I call during the week (daytime or evening)?

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is the UK o2 number Jersey based?

Óþekktur 13 ár síðan updated by Help (Customer Support) 13 ár síðan 1
Where is the uk o2 number based?.
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Under review

I recently purchased a UK SIM card (+44 7430 No. ) Where/how can I find the associated +44 IOM Number

Óþekktur 10 ár síðan updated by Help (Customer Support) 10 ár síðan 1
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Under review

how do I top up

Óþekktur 10 ár síðan updated by Help (Customer Support) 10 ár síðan 1
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Does it cost anything if using uk landline to phone australia

Óþekktur 12 ár síðan updated by Help (Customer Support) 12 ár síðan 1
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i can only get emergency calls

Óþekktur 13 ár síðan updated by Help (Customer Support) 13 ár síðan 1