If you have any questions, suggestions or ideas just let us know. We're always grateful for feedback. Good or bad.
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Under review
Didn't receive pin code
I just sent two texts to activate 5 pound payment but never received the pin code to activate my account. Please correct this.
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Under review
I have been sent a micro sim instead of nano - can I use it?
I ordered a Nano Sim for use in my iPhone5. However, the sim is a micro sim. Am I meant to trim this to size?!
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brazil
I have been trying to use my sim from Brazil to UK to no avail, which I know it is complicated anyway. The sim is in a Samsung SGH-D900 and connected to TIM BRAZIL, but when I dial home using the correct carrier code nothing happens and "CALL MODIFIED" appears. I know that the correct carrier code as I used it to call from my other mobile which is also connected to TIM BRAZIL. Help?
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Under review
How do you check your usage? e.g. how much a phone call has cost you
Statement of usage?
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