If you have any questions, suggestions or ideas just let us know. We're always grateful for feedback. Good or bad.
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Under review

calling from england to gibraltar

Anònim fa 10 anys updated by Help (Customer Support) fa 10 anys 1
I am looking at getting 2 simcards. One sim card is for myself & i would like to be able to phone Gibraltar. Which sim will i need and how much?

The second Sim will be for my partner who will be in Gibraltar, he will want to call me in england. WhIch sim would he need? And how much?

Also will we have to pay to receive calls from eachother? And if yes, how much?

Thanks
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Under review

Not connecting

Anònim fa 11 anys updated by Help (Customer Support) fa 11 anys 1
My sim card, which previously connected fine to a Rwanda network will now not connect - I have no signal and where the phone previously said rest of the world it now says nothing. I had turned the phone off and on turning it on I accidentally selected north america. I turned it off and tried to reconnect to rest of the world but the problem then started. 
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If i'm being called from the UK to the Uk number provided, how will the Uk phone know its calling a number abroad if im using a Uk number ?

Anònim fa 14 anys updated by Help (Customer Support) fa 14 anys 0
Basically, the number calling me will be a Uk number. It will be ringing my +44 (UK number provided with the sim) So how will the Uk number know its ringing an international number if the number is +44. 
Wont it just think its another uk mobile number? 

Answer
The answer is simple, it wont.
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If someone makes a call to my globla number what do they pay

Anònim fa 12 anys updated by Help (Customer Support) fa 12 anys 1
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My contacts list has the + symbol prefixing each telephone number entry.

Anònim fa 13 anys updated by Help (Customer Support) fa 13 anys 1
My contacts list has the + symbol prefixing each telephone number entry. Using my Global sim, will I have to remove the + symbol from the number in order to call the UK from Uganda .. or will it be ignored.
It works OK for test calls to the UK .. ignoring the +,  but will it work when abroad?
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Under review

does the £10 reservation fee include fast track delivery? i really need my order for tomorrow.regards

Anònim fa 10 anys updated by Help (Customer Support) fa 10 anys 1
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INTERNATIONAL CALL

Anònim fa 11 anys updated by Help (Customer Support) fa 11 anys 1
WHAT IS THE BEST INTERNATIONAL CARD TO BUY FOR ST VINCENT?
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can i top up my australian sim before i leave th uk

Anònim fa 12 anys updated by Help (Customer Support) fa 12 anys 1

can i top up my oz sim card before i leave the uk