0

SIM credit expiry date

Anonymous 13 years ago updated by Help (Customer Support) 13 years ago 1
Where can we check Global SIM card credit expiry date in our account?
All global SIM cards require a top up (minimum amount $10USD on-line) within 1 month of the first use (e.g. making or receiving a call or text message) or the initial credit balance will be suspended. The full suspended credit balance will be re-instated as long as a top up is made, via the on-line option or free phone menu function,
within 15 months of the last use of the SIM as detailed above.

To maintain existing credit and to keep the SIM valid a customer is required to use a charged service (e.g. make a call, send a text or use data) or to add a top up (minimum amount $10USD on-line) within 6 months of the last use.