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Is it possible to Keep my own number

Anonymous 11 years ago updated by Help (Customer Support) 11 years ago 3

I noticed that another Sim provider allows you to keep your UK number. Is that possible with 0044?

With the Toggle European SIM you can port your number but not with our Ekit global SIM.

Oh no you can't!!!! I phoned toggle to have my Orange UK number ported onto my toggle European SIM and they said that as my original number came from a network which was 3g they were unable to port it. This is a massive inconvenience as the only reason I bought the Toggle SIM was that I could keep my number. I have no option but to purchase another UK pay as you go SIM  and have my number put onto that. I will have to use this periodically while abroad in order not to lose my number which is imperative for my business. If I forget then I will lose it. This is a huge pain and you should not be advertising the UK number porting as a feature- all the major networks which most people belong to are 3g networks nowadays!!!!

Sorry to hear that, if you'd like a refund then please feel free to return the card and we'll do that for you. In the meantime we'll ask the network to check this and update the website accordingly. Thanks again for your feedback.