If you have any questions, suggestions or ideas just let us know. We're always grateful for feedback. Good or bad.
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postage costs

Anonymous 10 years ago updated by Help (Customer Support) 10 years ago 1

Why is it you feel the need to charge £10 for a sim card, when all over the world they are free when you buy credit ? this i can accept but to then find out the postage on a small piece of plastic is £4-10 is disgusting. Why is the charge so high, i like the offer you have and really want this sim but there is no way im paying £40 for £20 of credit. it should all be free.

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I cannot get the APN for my internation Sim

Anonymous 11 years ago updated by Help (Customer Support) 11 years ago 1

I have the world sim but cannot get it to connect to Data, I think I am missing APN

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need an o2 payg 1 month card shippied to india

Anonymous 11 years ago updated by Help (Customer Support) 11 years ago 1

need an o2 payg 1 month card shippied to india

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what are the charges if i have a virgin landline rather than bt

Anonymous 12 years ago updated by Help (Customer Support) 12 years ago 1
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Under review

PDP connection failure

Anonymous 10 years ago updated by Help (Customer Support) 10 years ago 1
I cannot connect my iPad mini to the internet I keep getting the above error. I have tried turning off/on - resetting the device and removing sim any ideas?
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use in Israel?

Anonymous 11 years ago updated by kathe tarun 11 years ago 2
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Can I activate my 0044 sim in france

Anonymous 11 years ago updated by Help (Customer Support) 11 years ago 1

Can I activate my 0044 sim in france

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10% MSE discount?

Anonymous 12 years ago 0
how do I get the MSE 10% discount - no option on checkout?
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0844 from spain

Anonymous 11 years ago updated by Help (Customer Support) 11 years ago 1
Can I use the access number from spain to call an 0844 number in the UK and if so how much does this cost.